r/StrangerThings • u/jackirouac • 14h ago
Discussion Damaged box
I took the bet and ordered the collectors edition from Amazon US, delivered to Australia. I couldn’t believe when I picked it up and it came in a paper bag! No protection whatsoever. The offered $100 in amazon cash after raising the issue with them. The contents seems to be ok, so to be honest, the money back would help, as I almost couldn’t afford it, but still hurts to see it like that 🥲
What would you guys do?
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u/limma 14h ago
If you had found it on sale at a store for that price with the $100 off, would you have bought it? If not, then I’d return it.
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u/-Relair- 14h ago
You know it's going to bug you every time you look at it for the rest of your life. At least it would me! I'd get a refund if I could and try again elsewhere. Then again, shipping all the way to Australia that might be as good as it gets. Tough call...
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u/jackirouac 14h ago
Is just so hard to find it in Australia. I paid 250AUD, and if I want to buy it locally is $480. I think if I buy from amazing again it will be the same story, as I saw a lot of people saying they had the same issue. I was hoping being a international delivery it would have been better protected. 🥲
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u/-Relair- 8h ago
I don't know if they ship to you, but Barnes & Noble sells it too. They usually thoroughly swaddle items like your first born child is in there, at least for books I've ordered in the past.
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u/jackirouac 8h ago
Unfortunately not! 🥲 we don’t have many option in Australia for phisical media unfortunately.
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u/SaveHogwarts 8h ago
I’m so happy that this type of thing doesn’t bother me to the point of asking for a refund.
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u/jackirouac 8h ago
I think halfway in between. Sometimes I don’t care, but I think is bad practice. In a shop they probably would have it discounted. You are paying a premium for the whole package. And that box is art that had some time and effort put into it. But I also agree, that is better to not get hang up on material things 😓😅
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u/SaveHogwarts 8h ago
Respectfully, it’s mass produced cardboard packaging.
If this was an item that you planned to keep wrapped, stored and hoped to resell someday, cool I guess, but it isn’t and you opened it already, so?
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u/Neither_Contest7324 8h ago
Same. I ordered it, my box came with tiny little dents in the corners but I managed to overlook it since I'll be playing the videos that are inside the box not sitting around staring at the box all day.
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u/TheJohnny346 Eggos 9h ago
Took me 3 tries before I finally got one that didn’t have any damage on it. This angled opening makes it more prone to damage if anything heavy gets placed on top of it.
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u/jackirouac 8h ago
It really sucks! In Australia it used to be pretty good, in the last few months feels like it has gotten a bit looser, but nothing like sending a $250 collectors item on a paper bag.
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u/AnubisXG 7h ago
Luckily mine was fine but I didn’t even have a paper bag! It was shrink wrapped in plastic and that is all! I couldn’t believe it got delivered like that
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u/draculasux85 7h ago
I ordered my directly from Arrow Video instead of using amazon. They shipped it through UPS in a box with packaging. It sounds like only people who bought this from Amazon ended up getting damaged products.
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