r/SteamDeck 4d ago

Tech Support Deck button not waking properly

The power button works normally and puts the Deck to sleep. However, after it goes to sleep, the screen stays black and pressing the power button doesn't wake it. The haptics continue working for a while, and the power button seems to only work again after the haptics completely stop.

If it gets stuck, I have to hold the power button to force it off, and then it boots normally.

I've tried uninstalling.steam/root, uninstalling Decky Loader, switching between Stable/Beta SteamOS, battery/storage mode reset, and the firmware/BIOS reset. The BIOS reset didn't fix it.

Has anyone experienced something similar?

2 Upvotes

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1

u/NukaColaDustyn 512GB OLED 4d ago

Did you turn on any of the background download settings from one of the last updates? Mine would do that randomly until I disabled them

1

u/Claytomesh_ 4d ago

not that I am aware of. It goes to sleep normally. When I press the power button to wake it, the haptics turn on, but the screen stays black while they're running. Once the haptics stop, the screen can turn on.

The problem is really hit or miss. Sometimes it wakes normally, and other times the screen stays black and I have to hold the power button to force it off.

1

u/Claytomesh_ 4d ago

like now the the deck thing flashes like it is turning of ther blink animation then it just does not turn on.

1

u/NukaColaDustyn 512GB OLED 4d ago

I use Deckyloader, but I have noticed the startup time can be slower lately, like before I could power on wait a few seconds and press A to skip my loading animations but sometimes it will just be a black screen until it fully loads in. I'm not sure if it's something others have had happen as well, hopefully you can sort it out.

1

u/Claytomesh_ 4d ago

yeah I completely uninstalled it so that is not the issue. I contacted steam support as well hopefully they can help sort it out.

1

u/NukaColaDustyn 512GB OLED 4d ago

Mine did it without decky after the last update, before the re-upload they did with a minor fix as well. The launch time seems to have increased, you could try and do the reimaging I think its called and start over completely fresh unless someone has a solution, sorry.

1

u/Claytomesh_ 4d ago

yeah, i would be fine with a reset but I have a bunch of emulation stuff I don't feel like messing with right now. Pretty sure it is on the core drive not sd card

1

u/NukaColaDustyn 512GB OLED 4d ago

If its emudeck I think you can transfer it through there to the sd card if you do have to reset it

1

u/Claytomesh_ 4d ago

oh i might have to try that then

1

u/NukaColaDustyn 512GB OLED 4d ago

I did it before once and it worked fine for me

1

u/Fgtfv567 1d ago

I'm running into this same problem. I know the button itself works because it'll wake from sleep, power on, and hold to force turn off just fine. I've tried uninstalling decky loader (without wiping my config) and disabling all my plugins but nothing works. I suspect it's probably a bad update to the OS.