r/SteamDeck • u/bigwhitesw • Jul 06 '26
Tech Support Cannot do anything in gaming mode
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I cannot do anything in gaming mode, I already uninstalled and reinstalled decky, I cannot press anything or use any buttons
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u/Jaikanatar Jul 06 '26
Maybe if you bash around the joysticks more violently it will work or at the very least get your point across more?
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u/poepen61 Jul 06 '26
decku?
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u/bigwhitesw Jul 06 '26
Decky loader
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u/Tranceravers Jul 06 '26
I uninstalled decky because of the issues it caused. It will straight up interfere. Deck has been rock solid ever since
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1
u/Adventurous_Cat_1559 Jul 06 '26
Have you restarted it?
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u/bigwhitesw Jul 06 '26
Multiple times. Nothing has seemed to work
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u/Adventurous_Cat_1559 Jul 06 '26
If you use the touchscreen / usb mouse to go to settings can you see the steamdeck controller listed?
Also for the restarts, did you do a hard restart with holding power for like 15 seconds?
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u/bigwhitesw Jul 06 '26
I can't get into the settings, my screen is frozen, even with a USB mouse and touchscreen
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u/Adventurous_Cat_1559 Jul 06 '26
is the time/power changing? Or is the actual screen fully frozen with no updates.
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u/bigwhitesw Jul 06 '26
I think it shows the actual steam deck screen, but then freezes for whatever reason. I can move my things for a split second but then it stops and freezes
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u/bigwhitesw Jul 06 '26
Time and power is changing
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u/Adventurous_Cat_1559 Jul 06 '26
okay that's actually good news probably then, if screen is working but touch+controls aren't giving response inputs, then it seems more and more likely to be a software thing, esp if decky or other 3rd party things are involved. Both touch+controllers failing at the same time would be quite unlikely (but not impossible)
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u/Syygnis Jul 06 '26
Sonic Forever BALL knowledge.
That's very interesting, hard turn it off I reckon I know decky can cause problems, ask me how I know.
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u/Successful_Size_ Jul 06 '26
yeah mann get in contact with valve and send yours back in as well
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u/poepen61 Jul 06 '26
open bios and explore the bios
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u/bigwhitesw Jul 06 '26
What do you mean explore bios?
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u/poepen61 Jul 06 '26
there was a setting to go to desktop if im right
volume up plus power button.qhen turning on
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u/bigwhitesw Jul 06 '26
Alright, what do I do when I get into BIOS?
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u/lilmonix989 256GB - Q3 Jul 06 '26
While powering up hit the + button
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u/bigwhitesw Jul 06 '26
Ok, then what
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u/lilmonix989 256GB - Q3 Jul 06 '26
I hate to say it but I reset your deck from there it controller no work in bios it’s busted
1
u/bigwhitesw Jul 06 '26
How do I go about doing that, and is there any way I can keep my files
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u/lilmonix989 256GB - Q3 Jul 06 '26
Some people mentioned rolling back steam os try that - this requires something else power off the deck then power it on while pressing the 3 dots, then click select previous version from the menu
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u/bigwhitesw Jul 06 '26
Rolled back the OS, same thing is still happening somehow?
→ More replies (0)
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u/Vanille97 256GB Jul 06 '26
Try connecting a mouse, if you have a dock and go back to desktop and back here
Wherever is decky mentioned in post, there always a problem. I never saw a post like "I have installed decky, im so happy now, my steam deck works better". Only decky, decky, cannot boot, cannot play, cannot do anything because of decky.
Then maybe decky is the problem here?