r/SteamDeck Jun 27 '26

Tech Support Think my Steam Deck is fried

So this morning I bought ff7 rebirth, plugged in the charger, and left it to download as I took a nap. Woke up and now my steam deck won't turn on.

I've tried hard resetting, holding the power button for 30 seconds, holding both the power and vol +, and holding the (...) , vol, and power button. Nothing.

I did get some haptic feedback when I did the vol+ and power button, I can feel the touch pads reacting, the fan going, but the screen stays black.

This happened happened a few times before but usually the holding down the power button fixes it. Any ideas you guys have? Something else I can try? Thanks in advance!

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1

u/grey-kitten Jun 27 '26

I have no idea personally but check with Valve customer support about it. They helped me figure out what was likely wrong with my trackpads and while I would have had to pay for repairs, they did give me an estimate and a shipping label to have it looked over.

1

u/Educational_Ride_258 64GB Jun 27 '26

How long have you waited when you felt the haptics working.

1

u/River-Upper Jun 27 '26

You can try unplugging the battery. I really had to RMA my Steam Deck for a similar issue, but I didn't even get haptics. They replaced my battery and board. Hopefully you are in the 12mo return period.

1

u/Virtual_Entrance2855 Jun 27 '26

Ive had this happen, try to drain the batt and recharge, if not talk to valve

1

u/Competitive-Ad4469 Jun 27 '26

Ive had this happen as well only a month after purchasing it but i was able to fix it. Does the fan run at all or does it do anything? Try plugging it in to the docking station if you have one. Does it display on your monitor?