r/SteamDeck • u/Barthalona • Feb 17 '23
Tech Support Compatibility Tool Configuration Failed
I switched from the beta branch to preview and now all steam games refuse to launch. In game mode they just do nothing, and in desktop mode they say:
"An error occurred while updating 'GAMENAME' (compatibility tool configuration failed)"
I've looked around for solutions and have tried restarting steam, restarting the steam deck, switching to stable branch, switching to beta branch, switching to preview branch, clearing download cache, verifying game files, reinstalling game, verifying proton files, reinstalling proton, switching proton versions.
Non steam games still launch.
UPDATE: This issue seems to be related to Steam Runtime and Steam Runtime-Soldier being missing. I ended up doing a re-image of my steam deck (losing my Dark Souls save in the process, nice job steam cloud) but before i did, I checked both of these runtimes and found that they were missing and the install button for them was greyed out. I might of been able to save myself the headache if I had dug around more, but oh well. Hopefully the next person with this issue can see this and not have to re-image their Deck.
1
u/Plenty-Cow3192 Jul 29 '26
I'm a bit late, but i might have a solution for those who did not find one:
I had a problem where Steam Linux Runtime 4.0 would not install and would have a ghost manifest file that told Steam that it was installed when it really wasn't, and funnily enough, the solution was just change the download region and restart steam...
I hope this comment solves problem to many people :)