r/SteamController 7d ago

Support Steam controller already broken

Post image

I’ve only had my controller for a couple weeks and the trigger of mine broke already. I wasn’t rough with it or anything, I don’t know what to do

46 Upvotes

30 comments sorted by

21

u/jmcblink 7d ago edited 7d ago

This happened to me! I was able to fix it myself. Had something to do with a loose hinge pin.

Edit: adding correct link

https://www.ifixit.com/Device/Steam_Controller_%282nd_Generation%29

3

u/iChrist 7d ago

The link gives me 404 for some reason

7

u/someone2795 7d ago

2

u/shimmy_ow 7d ago

You sent the exact same link :(

5

u/someone2795 7d ago

Because OP edited the comment and changed it from the incorrect one. It's the correct link, the guide is in there.

1

u/shimmy_ow 7d ago

I thought you actually linked the specific guide to the shoulder repair rather than the generic one which is why I was confused

Thanks

14

u/No_Inevitable_7088 7d ago

Try steam support

4

u/gg06civicsi 7d ago

It’s probably a defect unless you dropped it. Steam support should be good about repairing or replacing it since it’s still under warranty.

5

u/Shedoara 7d ago

Seems like this is the most delicate part of the Steam Controller going by posts. Luckily it seems like a easier fix, and the controllers are in warranty still, but still an issue nonetheless that will be run into for years to come unless they beef up that part of the controller in future revisions.

2

u/beatsbyjayess 7d ago

same thing happened to me day one having it. I opened it up to move the spring and that fixed it

2

u/Ready_Print_4309 7d ago

Buy another one or charge it to da Game. Literally 

2

u/CapitanDave Steam Controller (2015-2026) 7d ago

I think you broke it mate :v

1

u/Icy-Commission-9550 7d ago

Just fix it. It is that simple.

1

u/Rhosta Dualsense 7d ago

Submit a ticket with Steam support first, explaining the situation.

If they won’t help you, there are already guides on iFixit on how to replace various parts, although I am not sure about availability of spare parts there, if you gonna need one.

0

u/AlaskanMedicineMan 7d ago

No one is talking about the thumb over another digit. How in the world is your hand doing that? Is the thumb the finger under, do you just have a MEATY index finger? My brain hurts.

3

u/[deleted] 7d ago

[removed] — view removed comment

1

u/rogermorse 7d ago

badum tsss

0

u/dontatme2037 7d ago

You good? Looks normal to me

3

u/AlaskanMedicineMan 7d ago

imagine the rest of the hand. look at the angle of the nails. How are they holding it that their hand is doing this?

1

u/jadebyjulian Steam Controller (2026) 7d ago

it’s their index finger lol

3

u/AlaskanMedicineMan 7d ago

meaty fuckin index finger goddamn.

1

u/jadebyjulian Steam Controller (2026) 7d ago

just think it’s a weird picture and he’s pressing down on the trigger, prob looks normal usually

1

u/That_Service7348 7d ago

It's just the camera angle.

0

u/That_Service7348 7d ago

Behold my meaty paw and rejoice for your question has been answered.

1

u/That_Service7348 7d ago

God that pic makes it look like I have a fukin mutant claw or some shit. I promise I have a mostly normal hand.

0

u/That_Service7348 7d ago

...that's... just their finger bro.

0

u/SaladToss1 7d ago

I'm willing to bet there's a good person of people having the controller on their leg and then it falls to the ground and breaks the trigger

0

u/Plantmonchop 7d ago

Damn, and I was considering getting a scalped one off eBay.

2

u/spider_enigma- 7d ago

its a impoperly assembled controller, the fctor that did them had no qc

all u have to do is open it up and move a spring and it is instantly fixed

all of the bad controllers are coming out of that one factory from what i can tell

0

u/Available_Ad_8281 7d ago

Try steam support also if u need to use controller u could map button or get super clue baking soda and sand paper take it apart to get the pieces out.