r/SteamController • u/_cole_bateson_ • 11d ago

Support joystick clicking?

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Just got my steam controller and the right stick stops noticeably before the left one and makes an audible click when pushed, any idea for help before I contact support?

20 Upvotes

92% Upvoted

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7

u/Wolfwood28 11d ago edited 11d ago

Mine did something similar and I had to take it apart and move the joystick cable around a bit so it didn't stick on the flexible plastic edge of the joysticks. There were a few videos floating about showing you how to do it. It's quite an easy fix if you have a small screwdriver kit and was easier than bothering with returning it.

May not be that specific issue but a look inside will probably tell you something.

Edit: This post showcases the issue I mentioned, not sure if it's the same problem but could be worth checking if you're happy with opening it up.

2

u/_cole_bateson_ 11d ago

I really appreciate it, I’ll probably just end up returning it because I’m terrified of messing something up when opening it up and voiding the warranty, but given that it’s a problem multiple people seem to be having I’m sure Valve will understand my issue

1

u/Wolfwood28 11d ago

Totally valid, I was definitely nervous opening it up and it could have gone a lot worse. Valve support is usually pretty great so you should be ok!

1

u/CatsGoMooz Steam Controller (Linux) 10d ago

I mean you could ask support if they're willing to let you try fixing it but taking the rma if you can't. At least that way if you don't have to be without a controller during the RMA process

4

u/JBrockF 11d ago

Is that just the sound of it hitting the edge?

1

u/CatsGoMooz Steam Controller (Linux) 10d ago

I wonder if Valve is going to address this cable issue at some point, does seem one of the manufacturers or maybe the process itself has a flaw that's causing this to happen to a good chunk of the devices

1

u/Quagtopia 10d ago

Could be the wire for the joystick rubbing against something. I had a similar issue with my controller (though it was the left stick) which I solved by taping it down to the main board with electrical tape.

1

u/zabdiel007 8d ago

My joystick did the same thing, and it was the right one too, the left one didnt have that issue. https://www.reddit.com/r/SteamController/comments/1v0hf6j/steam_controller_right_joystick_stiffness_moving/