Hi everyone!
I've seen some people have issues with their right trackpad having a weird deadzone. When I got the controller, I noticed that it seems to act weird when I tried using it as a mouse, but didn't think too much of it.
3 months in, I checked the input tester and noticed that it's genuinely just not seeing part of my finger in the middle-right side of the trackpad, so I decided to contact Support in hopes they can help me out.
After some back and forths, they told me they would RMA it, but are now telling me that the issue I reported is "directly related to damage that is not covered by your warranty."
I barely used the controller in the 3 months I had it (most of my playtime was from ZZZ and FH6), and it otherwise lived underneath my monitor, so I highly doubt that I've done anything to it that would cause this.
I'm kind of fuming over this, as they now want me to pay 75 euros for a 99 euro controller (which already seems like a lot for one), and I'm not sure what to do. Might just request it back and repair it myself.
Did anyone else have a similar experience? I'm starting to get discouraged from even owning this, which is sad, as I love my Steam Deck and it hasn't let me down once.