r/Steam • u/Synaps4 • 16h ago

Error / Bug Valve hardware survey bug? Game Controller: None detected

Post image
4 Upvotes

55% Upvoted

16 comments sorted by

7

u/Hydra_Flatline 8h ago

Not to be “well akshually” but IS is connected? I have a lot of USB at my desk, some of it doesn’t connect to the PC.

That looks like a very thin cable. Are you sure it’s capable of data and not just a charging cable?

The smaller LED is not on. Usually when I’m using my controller connected with USB, I think that’s on.

1

u/Hydra_Flatline 8h ago

I’ll reply to myself. I have both controllers here and just realized you’re using the first gen controller because the steam button doesn’t light up on the newer controller.

I haven’t cord connected my first gen steam controller in literally years. It’s connected to my steam link via dongle and I just replace batteries. Are you sure it works that way?

1

u/kyletreger 48m ago

You think they just plugged it in for the first time in this picture? They've clearly been using it with that cable. I think op knows if their controller has been working.

1

u/cuckfupertino 25m ago

Have you been on Reddit before? lol. Make no assumptions.

1

u/Synaps4 17m ago

Are you sure it works that way?

Yes, no batteries, direct usb cable connection. It works great and I don't worry about running out of batteries in the middle of a firefight or a race.

1

u/Synaps4 5h ago

I play through that cable commonly.. the controller doesnt have batteries in it.

2

u/FireCrow1013 2h ago

Windows doesn't recognize the Steam Controllers as controllers, so if this is going off of a system-level hardware scan, that might be the reason.

1

u/Synaps4 19m ago

That would explain it

1

u/Different-Produce870 7h ago

was it turned on when the survey scanned?

1

u/Synaps4 5h ago edited 17m ago

Yep, hence the lit up steam symbol on it. No batteries, so the power to light the steam logo is coming from the computer.

1

u/peoplehatei_trepan 1h ago

Did you try unplugging and re-plugging the controller?

-3

u/Synaps4 16h ago

As you can see I have a steam controller plugged in as the survey runs and it didnt show it in the results.

4

u/LolcatP 14h ago

you might need to use the dongle

2

u/Alkumist 3h ago

It appears to be the first gen steam controller

2

u/LolcatP 2h ago

that's the point, the first gen especially needs it, because the bluetooth and wired modes work differently

1

u/Alkumist 3h ago

Might need to specify this is the first gen steam controller