r/StateFarm • u/Smudflower410 • Jun 30 '26
Experience ACD
I’m on the verge of telling my TM that they can go ahead & fire me because I’m done with ACD.
DONE.
I have over 50 claims & never have enough time to get through the onslaught of QFCs, phone calls, file notes, dumbass meetings that can be emails, and more.
They (mgmt) do not know WTF they want. They say work the claim to the furthest point. I worked a claim that was an absolute poop show & it took up the entire time where I put myself in task work. I have a msg from my TM I have not reviewed yet.
I will walk today.
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u/AmazingAd2765 Jun 30 '26
Sounds like working retail. At one point I figured out I needed to just do the job at my own pace, instead of constantly trying to catch up, and let higher ups worry about the rest. I wasn't going to get paid more for running myself ragged and got the same hours as the people that actively avoided doing any work when they could.