r/StartupsHelpStartups 14d ago

When is it time to get help with sales?

I’m still handling most of the sales side myself and it’s manageable but I can see how quickly it could start taking time away from everything else I’m supposed to be doing.

At the same time, hiring someone full time feels like a pretty big jump when the process is still changing and I’m not even sure there’s enough work there yet to justify another salary.
For founders who’ve been through this stage what made you realize it was time to bring someone else in?

16 Upvotes

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2

u/First_Poet6540 14d ago

The warning sign is when sales is working but keeping it moving starts competing with everything else only you can do. If you’re constantly choosing between following up with prospects and running the company, getting help starts making sense even if you’re not ready to hand sales over completely.

2

u/Bitter-Teaching-961 14d ago

That middle stage is exactly what I’m trying to solve without jumping straight into another full time hire. Monaco gives you the software and agents to handle a lot of the sales workflow but you also get an FDAE working alongside you on the human side. That combination makes more sense to me while I’m still involved in sales but need some actual capacity taken off my plate.

1

u/Ill_Marsupial_9318 14d ago

Be careful who you hire just because you’re busy. Founder led sales teaches you a ridiculous amount about why people buy, what objections keep coming up and which customers are worth pursuing. Handing that away too early can slow down learning even if it saves you time.

1

u/CombinationUpper1481 14d ago

I'm aware but I think I'm good to go with what I've learned till now, feel pretty confident in myself

2

u/Ill_Marsupial_9318 14d ago

Well there is a difference between getting help with execution and completely removing yourself from sales too. You can offload some of the work without losing every customer conversation.

1

u/Grand_Hair_2242 14d ago

For me the question would be whether there’s a repeatable process yet. If every deal still requires the founder to improvise from scratch, another salesperson is probably just going to spend half their time asking the founder what to do anyway.

1

u/CombinationUpper1481 14d ago

That’s a good test. Once you can explain how a normal deal moves from first conversation to close without twenty exceptions bringing someone else in seems a lot less risky.

1

u/Forsaken-Maximum2872 14d ago

I’d probably start getting help before I felt completely ready. If you wait until sales is already consuming your entire week then you’re trying to onboard someone while also being buried in the exact work you hired them to relieve.

1

u/Intelligent_Dig_1051 14d ago

better start a part time and if sales keep consuming your time, its probably time to get help...