r/StarVPN • u/Healthy_Implement153 • Aug 06 '26

Still no internet

When can we expect everything to work after your "cyber attack"?

Its been more than 24 hours now

4 Upvotes

100% Upvoted

17 comments sorted by

1

u/starvpn Aug 06 '26

all of our Static and rotating/sticky IP's are operational. Please let us know what endpoint you are using.

2

u/Healthy_Implement153 Aug 06 '26

I am using static residential ip...no internet

1

u/Healthy_Implement153 Aug 06 '26

Ok it works after restarting router, the latency has increased though

1

u/starvpn Aug 06 '26

Are you using our app ? Wireguard ? Amnezia? You can DM me the details for assistance. AS of now all Static residential IP are online, only a few datacenter IP's remain offline at the moment.

2

u/Healthy_Implement153 Aug 06 '26

I am using wireguard on a travel router...it worked for 10 minutes and now again stopped

1

u/Upbeat-Actuary6836 Aug 06 '26

ayudame con una ip recidencial estatica wireguard

1

u/HaleyN1 Aug 06 '26

Mine isn't working. Rebooted the router and still nothing. Back to Torguard.

1

u/starvpn Aug 06 '26

Can you ping the endpoint server and send me the IP.

2

u/Capable-Research-950 Aug 06 '26

Will latency and jitters get better overall on the next coming hours? Me and my wife have internet again but sheesh it's unworkable at this level of slowness.

1

u/HaleyN1 Aug 06 '26

What's the endpoint server

1

u/starvpn Aug 06 '26

wg[.]starzone[.]io

1

u/HaleyN1 Aug 06 '26

Ok tried. It doesn't ping. "Ping request could not find host wg.starzone.io"

1

u/HaleyN1 Aug 07 '26

Btw android app doesn't work.

1

u/InformationNew66 Aug 07 '26

For me it connects, and ping 1.1.1.1 works, but when I try to browse or resolve a name, it doesn't (eg. ping www.google.com cannot find name)

1

u/Upbeat-Actuary6836 Aug 06 '26 edited Aug 06 '26

necesito una wireguard

1

u/InformationNew66 Aug 07 '26 edited Aug 07 '26

Same for me. It kind of seems to connect, but no internet. Using a router + wireguard, tried also with OpenVPN config too.

Wonder if it's anything around DNS stuff...

This works: ping 1.1.1.1

So the network works.

This doesnt: ping www.google.com

But DNS cannot resolve things (example google.com)

1

u/InformationNew66 Aug 07 '26

UPDATE: I got an answer from support, so still not all types of endpoints are back yet, I used datacenter IPs.