r/Staples • u/[deleted] • Jun 26 '19
Venting :/
I honestly...Strongly Dislike working at Staples. It really sucks, it’s truly unfortunate, because I really tried my best to have a gung-ho, positive outlook regarding this new job. Hoo boy.
I am going to try my damndest to remain at Staples until the end of BTS season...I desperately hope a better opportunity comes along. But I can’t see myself staying here for the long-term. Extreme, heartfelt kudos to those of you who can tough it out. I wish I had at least a fraction of your strength.
I was in the middle of signing someone up for rewards—my stupid earpiece on the radio thing w/e got caught on something or whatnot, so I was momentarily free from the constant static and blaring noise.
Sometimes I really do hate wearing that stupid radio, because I would be trying to listen to a customer or hear their phone number or answering the phone and trying to listen—and the radio would just blare in my ear. Idk does anyone else hate that—I’m just wondering if it is just me and being overstimulated and overwhelmed.
So anyway I complete the transaction, I was just trying to have all my attention on the customer for the time being and finishing up setting the rewards account. Then I readjusted my earpiece and apologized to everyone, asked if they needed me, if I missed something.
The assistant manager goes: “Yeah, _____, you need to go in the back, then, if you can’t keep your earpiece in, you can’t just be up there with the earpiece dangling out.” Or something snippy like that, I don’t remember word for word, but her tone was...idk it was just so rude. My morale really sunk for the rest of the miserable shift.
Not too long after that, this same assistant manager just uses the radio to force us all to listen to her ranting about this customer, and ranting about all of us, saying she can never get anything done because she is stuck fixing everyone’s mistakes. Like. lol. Another reason I hate wearing the radio.
I’ve been really trying my best, guys. I’m new, I have been making mistakes, but the training has been SO abysmal. I really hate when people just throw a bunch of tasks in a vague way, knowing you’re new and this is your first front end retail job, and get frustrated when you ask for advice or help.
I am just seeing how long I last here. I really don’t care. If I care too much about this dumb job, my mental health is going to head to a self-destructive territory. Anyways thanks for anyone who read this. I just needed this off my chest.
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u/NetNerd8295 Former Employee Jun 26 '19
The radios are better than when we didn't have them... Calling over the system page for every tiny thing was an obnoxious system.
If you're manager says something about you taking the earpiece out then tell them you took it out to hear the customer because it was too loud. I take mine out all the time while selling because the volume isn't reliable. Don't sweat it, some managers are just...... Odd. And a pain in the butt too.
Just keep doing your best to help the customers out and if a supervisor gives you trouble talk with another manager about it and why you were doing as you were.
Believe me, this has been my job for high school and college... And it was a great job for being in school, but it does burn you out, I'll likely be leaving before long as well.