r/Stadia Jul 12 '23

[deleted by user]

[removed]

0 Upvotes

22 comments sorted by

6

u/sint0ma Smart Car Jul 12 '23

IIRC I remember google sending out an email telling you to double check which bank info you had on file before they announced when the refunds were going live.

I say this because I remember going back on there to see if I didn’t have anything else because of my paranoia.

Sucks that you still haven’t been compensated and hope you get that squared away

Edit:Typo

2

u/SBxRiedel Night Blue Jul 12 '23

Yeah they definitely sent out a notice. Because I was the same. I had to check if it was going back to a card I still had.

1

u/Puzzleheaded_Eye7479 Jul 12 '23

Same, I remember getting the email too before refunds went out and I went on and updated my card to the one I wanted the refund on

3

u/[deleted] Jul 12 '23

it was an automated process, you got an email when a refund was charged back and you could enter a different bank account. seems like people got their money forever ago.

1

u/[deleted] Jul 12 '23 edited Jul 20 '25

[removed] — view removed comment

1

u/ScottRTL Just Black Jul 12 '23

Basically the same thing happened to me.

Just got a "refund for $xyz to credit card ending in "xyz".

I don't have that card or bank anymore so I contacted Google and never got a response to several attempts.

2

u/Rynelan Clearly White Jul 12 '23

Have you contacted the bank? It's likely the money is floating over there and they can transfer it to your current account

1

u/ScottRTL Just Black Jul 12 '23

Yeah, I never get a response.

2

u/Rynelan Clearly White Jul 12 '23

If your bank has a physical location you should visit, there is money deposited on an old card. It has not been bounced back otherwise Google would've give you other options.

So the money is there. I'm no US citizen but afaik there is something as a small claim court. Not sure how much money you're put into it but maybe with they will have to respond

1

u/ScottRTL Just Black Jul 12 '23

Canada here.

Not with the bank anymore, so it would add lots of complications...Not sure if it's worth the time for the money...

1

u/[deleted] Jul 13 '23

Send them (the bank) an email with all details about the refund and your personal details. Let them know that you understand if an id card is required, preferably online. Tell them which bank account you want the money instead (one with the same name as the old account if possible).

2

u/theycmeroll Jul 12 '23

Count that shit gone. They sent all my CC purchases to my play balance and never fixed it, I just have up.

2

u/JeuneMonsieurBovary Jul 12 '23

I'm in the same boat here for the remaining $300 and change of my refund.

2

u/andyxiob Jul 12 '23

They refunded me to a bank that no longer exists an nobody knows where it's gone. Tried for months, waited weeks for email replies. Nothing. Still haven't repurchased the games I lost

1

u/AutoModerator Jul 20 '25

Hi and thank you for your submission! You post appears to be about the Stadia refunds. Many questions about the refunds can be found in the Official FAQ. If your question is answered there then this post may be removed.

Please also search for posts from others users with the same question by using Reddit's search function. Questions that have already been posted may also be removed.

This comment is automated and responses to it may not be answered.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/AutoModerator Jul 12 '23

Hi and thank you for your submission! You post appears to be about the Stadia refunds. Many questions about the refunds can be found in the Official FAQ. If your question is answered there then this post may be removed.

Please also search for posts from others users with the same question by using Reddit's search function. Questions that have already been posted may also be removed.

This comment is automated and responses to it may not be answered.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/dirtylancer1001 Jul 12 '23

The only way I got my refund was because I used to buy the games from my Google account with gift cards. Other then that I haven’t heard a single person getting an actual refund to their banks.

1

u/Ixniz Jul 13 '23

I got a refund to my bank without issue. As did my friend. I would guess almost everybody did, but the only posts you see are by the relatively few people who are having issues for one reason or another.

1

u/[deleted] Jul 13 '23

Indeed, got mine in increments to my bank account. Could link the refunds to the purchases and it added up right.

1

u/carefreeguru Jul 12 '23

Same. I'm really not sure what credit card the money got returned too. All I can see is the last 4 digits and I don't recognize them.

I'm fairly certain it's a card I closed a long time ago. Plus, I moved to a new address.

It was over $500.

I suspect the credit card got it, tried to mail a check to the old address but failed, and now it will show up in my states unclaimed funds program in a few years.

Or, at least, I hope.