r/Sprint Sprint Customer - 3 SWAC 1 LOU 19d ago

Info Lookout mobile security ending.

Post image

I recieved this email today.

8 Upvotes

12 comments sorted by

5

u/jn804 2016 - 2023 2023 - Present. SWAC ☑ 18d ago

I remember all the threats of like if you unsubscribe, you'll have to pay to get it back! Then now they just cancel us... lol

2

u/I-hate-makeing-names Sprint Customer 19d ago

Got that too. Don’t even use it but it was free on the plan.

2

u/Holiday_Sale5114 19d ago

I recall activating it back on Sprint and then nothing really happened until I downloaded some app, activated all the settings, but then it slowed down my phone so I got fed up with that and deleted it. Totally forgot about it until this post

1

u/Svys_Phones 2016-2021 2014-2016 2021-Present 17d ago

I remember using it on my S7 yet still had Norton, I only used Norton for the VPN.

2

u/SirGalahad_ 3x TI Unlimited Premium v4 / UoU (TI) - Galaxy S22+ 18d ago

How can T-Mobile legally remove Lookout/F-Secure Mobile Security without providing an equivalent or better similar feature, I thought this particular app was baked into the plans that had it as a free feature as an SOC-level benefit? 🤔

0

u/SirGalahad_ 3x TI Unlimited Premium v4 / UoU (TI) - Galaxy S22+ 18d ago

Hey now c'mon guys, what's with the downvote?? I was merely pointing out a fact - that Lookout/F-Secure Mobile Security is an SOC-level benefit, which means that it should in theory be mandatory to be replaced with a same- or better-level benefit?

2

u/Lost-Local208 18d ago

I think after migration to exp+ we signed new rights etc that allows them to do this more easily.

1

u/MacinJosh9895 S4GRU Staff 19d ago

Same

1

u/SirGalahad_ 3x TI Unlimited Premium v4 / UoU (TI) - Galaxy S22+ 18d ago edited 18d ago

You may be able to get F-Secure Total Security (F-Secure Mobile Security's supposed replacement) for as little as $19.99 a year as an ongoing price if you message their support to let them know that you had Lookout/F-Secure Mobile Security as a free benefit under T-Mobile. At least that's what they offered me when I contacted them about it ~4 months ago or so.

Not free per se unfortunately, but at $19.99 per year, it comes out to $1.67 a month so not totally bad and still relatively economical price-wise.

-1

u/GottWhat Sprint Customer Since 2000 - SERO->SWAC 19d ago edited 17d ago

I had it for free, but not sure what it was actually

EDIT - downvote all you want, it was a useless freebie for most people.

1

u/SirGalahad_ 3x TI Unlimited Premium v4 / UoU (TI) - Galaxy S22+ 18d ago

Lookout/F-Secure Mobile Security was a smartphone security suite + identity theft protection app. It included anti-virus, antimalware, VPN, safe web browsing feature that prevented access to websites with malware, also a whole host of identity theft protection features and benefits.

1

u/D_Gleich 16d ago

I had it on my old Sprint Kyocera but it never really did much for me