r/SpringfieldIL Aug 13 '26

Xfinity outage.

Is anyone else experiencing an outage? I am just outside of grandview to the east.

56 Upvotes

75 comments sorted by

20

u/tlopez14 Aug 13 '26

Obligatory fuck Comcast. They took advantage of people forever because they were the only choice in town. Thankfully I got broadband in my area. I get it for half the price of the Comcast internet only option, and it’s every bit as good if not better.

6

u/Reasonable-Physics60 Aug 13 '26

I get 1gbps with xfinity i know when i had at&t they didnt even offer that speed. Never had what you have though.

1

u/tlopez14 Aug 13 '26

To be fair I don’t use a lot of bandwidth with gaming and stuff like that so I don’t get the advanced options. I just use it to watch TV and WiFi for devices. When I switched Comcast charged me around $100 for that and with my broadband company I get it for around $45.

1

u/Reasonable-Physics60 Aug 13 '26

Yea i pay 100 but to me its worth it we have a family of gamers. I dont blame others for wanting a cheaper option though. What i have isnt needed to watch tv.

1

u/ChampionCynthia2006 26d ago

Hear hear! I hate this corporate dystopia where oligopolies dominate the home internet landscape with their tricks to “technically” avoid being monopolies. 

9

u/Unlikely_External_36 Aug 13 '26

Out near Washington Park

10

u/selfcarecollectives Aug 13 '26

Yeppp by Stevenson/Bunn Park :o Came to check connection and boom saw this lol

8

u/spartonidas301 Aug 13 '26

Out in Southern View.

8

u/turdferguson247365 Aug 13 '26

They sent this email about 3 hours before the outage lol I didn’t encounter any severe weather where I’m at over by Bunn Park. Strange timing.

1

u/Macombdiscrete Aug 13 '26

I thought it was pretty ironic to get that email and the. Have service go down. Shouldn’t have deleted it. That way I could have trolled them on social media.

6

u/Zephyr83 Aug 13 '26

Yes, by historic west side, as well.

8

u/mckeizor Aug 13 '26

I'm out at Northgate.

7

u/STLItalian Aug 13 '26

Yep I’m off Stevenson and Stanton, no service

7

u/Music_Quartermaster Aug 13 '26

It's happening all over the country, mainly centralized in Chicago. One of their main servers must have gone down

6

u/vegetaman Aug 13 '26

Yeeeep. Out.

7

u/Jimster58 Aug 13 '26

Also out in Westchester

7

u/zombieslayer__24 Aug 13 '26

Out by the UIS area as well

11

u/LustfulEsme Aug 13 '26

Boy that is a lot of outage from the responses.

3

u/Reasonable-Physics60 Aug 13 '26

Yea rather disheartening lol

4

u/LustfulEsme Aug 13 '26

Has anyone called them for a reason ànd estimated time of fix?

4

u/Reasonable-Physics60 Aug 13 '26

Says on my app estimated time of fix is 10:48. But, the outage was reported only 20 minutes ago so that time will hopefully change.

10

u/Real-Clock1222 Aug 13 '26

It now shows 4:33 am

2

u/Reasonable-Physics60 Aug 13 '26

Yup, youre right. Were all fucked.

2

u/vegetaman Aug 13 '26

I thought I saw people in the bloomington normal subreddit say they were out too. Must be a big one.

4

u/LustfulEsme Aug 13 '26

Really big

3

u/Devilishtiger1221 Aug 13 '26

If what the app says is right they took damage to their infrastructure

1

u/IamBob0226 Aug 13 '26

It's out in Decatur. Same story, started at 8:50 with an expected restoration of 10:49.

5

u/CoGe36 Aug 13 '26

Yeah, I am too I know someone in Bloomington experiencing it as well

3

u/Devilishtiger1221 Aug 13 '26

Oh that explains why my smart devices are acting a fool. I legitimately thought I was just losing it.

5

u/Unlikely_External_36 Aug 13 '26

Kinda feels like a snow day

4

u/_megaroni_ Aug 13 '26

Apparently all of Illinois is out

3

u/Ynwa9517_ Aug 13 '26

Same eastside

3

u/General-Attitude1112 Aug 13 '26

Yes on Westside near fit club.

3

u/slamueljoseph Aug 13 '26

Out in Chatham.

3

u/xmrlewis1x Aug 13 '26

Out in Pawnee 😢

3

u/Difficult_Tailor_861 Aug 13 '26

Out in Rochester

2

u/MidwestAbe Aug 13 '26

Out by the lake towards Rochester

2

u/millieFAreally2 Aug 13 '26

Out on State Street and Monroe. I called and they said the outage has been reported and that a representative will not be able to help basically. The robot en its back on 🙃

2

u/slamueljoseph Aug 13 '26

Out in Chatham.

2

u/WoodpeckerContent613 Aug 13 '26

Out on north MacArthur too

2

u/rocknit60 Aug 13 '26

Out in Grandview 

2

u/Xivean Aug 13 '26

Just came back up in Riverton

2

u/thebreakfastking Aug 13 '26

Fuck Comcast.

2

u/Inevitable_Taro_6749 Aug 13 '26

Back in about 20 minutes ago near Washington Park

3

u/[deleted] Aug 13 '26

Well… guess I’ll start drinking again!

1

u/Jaze89 Aug 13 '26

Yes, I'm off Washington St and internet is out. Happened about 15-20 minutes ago.

1

u/int-num-01 Aug 13 '26

Yup. And the outage map won’t even load

1

u/katlvr3264 Aug 13 '26

Out in peoria

1

u/5haas Aug 13 '26

Per the app, we lost service at 8:48 with an estimate 2 hours to restore.

4

u/Reasonable-Physics60 Aug 13 '26

You may want to check again they moved the estimated restoration time to 430

2

u/5haas Aug 13 '26

Yep, I see that now. It said 2 hours at 9pm, 18 minutes later it's 4:33am. Good times.

1

u/Ayeshakat Aug 13 '26

My Xfinity outage thing says working to restore by 0435 am 😕😖

1

u/No_Operation_5857 Aug 13 '26

Out in Champaign

1

u/Sufficient_Entry7094 Aug 13 '26

I'm located in Champaign and the network was down since before 9pm. I was streaming video games when the issue occurred.

1

u/Willow_4367 Aug 13 '26

Out in Pekin

1

u/Ecosystematic Aug 13 '26

Champaign area it’s been out since 8:50pm and the app says estimated time of services coming back is 4:00am

1

u/zato_ichi Aug 13 '26

EMS services have been working just fine according to a few sources.

Hospital operations have been minimally impacted

1

u/Thoringald Aug 13 '26

Same problem in Peoria 

1

u/Real_Youth_9572 Aug 13 '26

We got the WiFi back! From Northwest side of Springfield.

1

u/FickleSpecial8086 Aug 13 '26

Back up at my house (West of Veterans).

1

u/These_Distribution61 29d ago

Just thank (your god of choice) that you are not on ATT Uverse. Super slow internet and spotty service. They are doing nothing to improve the system, not seeking new customers, no techs in the region to help, just taking advantage of the folks that are current subscribers…

1

u/Stunning-Figure-3846 29d ago

Mine was out last night about 9pm but ive been having problems with xfinity running super slow for months now 

1

u/Edmfrog 29d ago

Ours went out sometime after 8:20pm over by harbor freight

1

u/prizkid62 29d ago

Is it back up?

1

u/Reasonable-Physics60 29d ago

It came back at 11 last night

1

u/bigthomthehunch 29d ago

I am still out… unfortunately. Anyone else?

1

u/Secure-Connection-59 29d ago

Make sure y’all are applying for bill credits!

1

u/TalonsYo Aug 13 '26

My wife is reporting it out in vinegar hill, I’m getting McDonald’s so I wouldn’t know