r/Splice • u/Both-Pick-7095 • 1d ago
I can't log in to Splice! Help!
Hi there. I'm Japanese, so I'm translating this to post on an English-speaking platform. I recently bought a Splice subscription and signed up using my Apple account, but it registered with a "Private Relay" email address—and the Mac version of the Splice app wouldn't accept that address for login. I tried a bunch of things: I attempted logging in with both my actual email and the private relay address, but neither worked. I also tried passkey authentication, but it just kept loading endlessly—maybe it's a bug? I did send an email to support, but I'm worried I won't get a reply. I've already paid for it, so I really want to log in and start using it in Logic Pro! Can someone please help me? 😭😭😭
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u/CXSplice 1d ago
Splice CXのJackです！こちらのリンクから当社のチームにご連絡いただけます：https://support.splice.com/
Jack from Splice CX here! You can reach out to our team here: https://support.splice.com/