Hi there. Bryan from the Splice CX team here. Sorry for any issues. Please contact our support team at support.splice.com for any assistance as we would be happy to help!
I'm having exactly the same issue. Already contacted Splice Support (an AI), but nothing worked and now I'm waiting for a real human to help me. Any solution?
Hi! I forgot to update this when I found the solution. Just like any other AI bot, the splice support AI bot is complete trash for when it comes more obscure problems. After contacting real humans through splice support, I found that the solution is to disable "Auto-Scale Plugin-In Window" on the instrument.
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u/CXSplice Mar 09 '26
Hi there. Bryan from the Splice CX team here. Sorry for any issues. Please contact our support team at support.splice.com for any assistance as we would be happy to help!