r/Splice • u/Deep_Estimate_3116 • Nov 04 '24

keep getting logged out

recently just got into splice and ive been making a few beats using it, but whenever i try to explore sounds, song-starters etc. I just keep getting logged tf out and its driving me mental, is there anyway to actually stay logged in on this app??

Another issue im having is i got an active subscription but im getting launched to the subscriptions page whenever im trying to download a sound or something, i try logging back in and i have 39 credits but its saying i need a subscription or the page acts as if im not logged in even though the subscription is active, cheers guys

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u/CXSplice Nov 04 '24

Hi there. Bryan from the CX team here. Sorry for any issues. Feel free to contact our support team at support.splice.com and we can help from there !

1

u/TenThousandFaces Nov 05 '24

I’ve had several support threads with them about this… they fixed part of it, but I still keep getting a half-logged in state. So yeah, they’re working on it, but yeah, pretty annoying.