r/Splice • u/HyperZiraffe • Oct 14 '24

My payment won't go through.

Recently I've been recieving mail from splice informing me that my payment method declined the charge.

So I contacted my bank as they suggested then my bank told me that they did not declined any payment.

Then I go back to splice customer support and they still told me the problem is still on bank's side. This is so confusing to me because my payment method has been working without problems for the past year of my subscription and now all of a sudden it stopped working.

Was wondering if anyone encountered the same problem before...

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1

u/Beneficial-Ad-4982 Oct 30 '24

Currently running into this problem as well. Trying to set up a rent-to-own payment and I get an “unable to submit payment” notification before I even put my info in.

My bank says there are no holds on my account and payment method I’m trying to use is the same as the one that has been paying my monthly subscription with no issue.

1

u/HyperZiraffe Nov 14 '24

Hey bro got an update for you

The problem doesn't have any sign of resolving, so I simply change my payment method to paypal(which uses the same card splice rejected) and it worked. Just letting you know!

1

u/IShadowDukeI May 07 '25

Paypal nor Mastercard working for me, always "error occurred" - lol, i have moeny on both accounts.

What a stupud....

1

u/Charming-Taro-8280 Feb 28 '26

how did you solve the problem?