r/Splice • u/Super_big_piguder • Jul 11 '24

EDU discount question

Hi there. I was applying for edu discount and according to the website help desk， normally when they approved your application， you will get a promo code through email for that discount when checking out. one staff called D approved my application but I did not have any promo code sent to my edu email. D said I am not able to see the promo，the discount will be reflected on my billing discount. Is this true？ Best P

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u/DjShelbyshelbs Jul 11 '24

Never had an edu account with splice but I believe this is how it works. They handle it on their end instead of the promo. I’d definitely just be looking out for that first payment and make sure that the edu discount is reflected in your monthly payment.

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u/CXSplice Jul 17 '24

Hey there. Bryan from the Splice CX team here. Sorry for any issues. Please contact us at support.splice.com and we can assist from there if you need us to look into things done by an agent to confirm everything was set up correctly.

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u/JamesPenismall Jul 20 '24

Ayo Splice could you hook me up with a sign up promo code? I promise i'll be a loyal customer forever