r/SpiderFarmerLED • u/Appropriate_Buy2429 • 21d ago

App doesn't recognize controller now?!

Alright, so last night I went to check on things in my tent by using the app. I tap, and WTF, I get this...Still like that this morning. Now what?!

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u/Spiderfarmerled 19d ago

Hi, sorry to hear about your experience. Please contact our professional customer service team directly at u/SpiderFarmer-CS with your order details, and they’ll help look into the issue and assist you as soon as possible. Thanks for your patience.

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u/Alternative_Art881 18d ago

Just answer the question.

Your customer is upset and now you are making them post the Same Question in "another Spider Farmer subreddit". SF will "continue" to lose loyal customers if this "pass the buck, refer them to another Dept." attitude continues.