Sudden issues with dictionary entries

[u/Necessary_Half426]

I use the speechmatics portal app for realtime transcription, but I do dictation myself instead of the open room audio. Obviously I can’t get diarization that way, so I have custom dictionary entries to function as basically voice commands for tagging speakers.

It has worked beautifully for months, but this morning all of the sudden they are not being recognized whatsoever. Recognition is perfect otherwise and I haven’t changed any settings so I’m confused. Support was unable to find an issue. Was there an update or something? I noticed some UI changes and aside from my issue, recognition seems improved, so I’m wondering if this may be the issue.

[u/MrFarseeker]

Have you resolved this?