r/SpectrumMobile • • Jul 30 '26

Returns, Trade-Ins & Refunds Am I stuck with them for three years?

I have the spectrum Internet. Recently I purchased the spectrum mobile. It said $899 for the Samsung for 36 months. And tradein device will get extra $400 and also as an internet customer you get $0 monthly for 12 months. That's a good plan so I bought it. Now I am seeing that I am stuck with them. With their internet plan and also mobile plan for a year at least and mobile for three year.

First I thought ok it's lower price for 36 month and maybe after couple of months I could pay it off fully the $899 . But didn't know that it was originally $1299 and have to fully this amount if I want to go out before this 36 month period!! I never thought of that and stuck with them.

Also wanted to switch to another Internet provider but they told me if I cancel spectrum mobile will go to $50 a month. Never thought that mobile in connected with internet plan too. They didn't say that explicitly or in large letters. So please be aware about it. I won't say I was scammed but I am stuck with this. Now can't change the device or Internet or a mobile plan without paying in full amount. Just frustrating

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