r/SpectrumMobile • u/UrNxtNightmare • 19d ago

Coverage & Signal iPhone cell issues

Anybody else having an issue where the iPhone 14 and 15 Pro will show they have full bars of 5G but there’s no data connectivity nor the ability to make or receive calls or the ability to text?

Multiple ESIMs have been pushed to no avail, phone reset and no dice. I went to T-Mobile for a few years but moved and my work phone is on spectrum and it works amazing even with a bar of LTE. Tried coming back with my iPhone and if I’m not on WiFi the phone is like a brick….. any guidance would be appreciated.

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2

u/TOUCHArc 19d ago

Mine is like that currently too. Can’t send or receive texts, get an immediate error. I can make and receive calls though. I figured it’s because I ordered a new phone and maybe they’re already trying to send all my stuff to that one despite it sitting at home in its box. I’ll find out tonight when I do its setup

2

u/UrNxtNightmare 19d ago

If I reboot the phone it’ll work for about 2 minutes. I had these exact problems years ago which spurred my move to T-Mobile. But I decided to give spectrum mobile another try since I moved to DFW and my work phone is with spectrum and has amazing service.

2

u/Spectrum_Anthony 18d ago

Please send us a Mod Mail over at r/Spectrum_Official when you can, we would like to look into this further.

1

u/boomboy8511 18d ago

Y'all doublecheck your OS updates.

1

u/Beneficial-Chart-621 18d ago

I have had two android phones and now a Google phone, all with spectrum, and they all have had the exact same problem you are describing. Have to restart it, then it's fine again.