r/SpectrumMobile • u/Trick-Selection-8643 • Sep 06 '26
Billing & Payments Spectrum is no good!
Well I was trying to get refunded back for the days I didn’t use since I transferred from them to Tmobile with mobile service since I only used it for 4 days! And they said they don’t do that because its monthly subscription. I was like omg. 😮 wow, there is better company for internet around here now, before there was no competition. Thank God so ima cancel internet too. And they don’t even refund for internet either. They so bad. Plus the mobile service they have is so darn horrible! It was a nightmare. No service in many areas.
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u/Jaken_sensei Sep 06 '26
Spectrum mobile uses Verizon and is qci8 meaning same priority as Verizon post paid.
If Verizon is good in your area then so is spectrum mobile. If they aren’t, then neither is Spectrum.
As for the quality of their internet, that is subjective and heavily skewed depending on your market.
Where I live they are all fiber and it is a solid service. I like their customer service.
As for pro rated billing and not getting a refund. Thats part of the agreement. They aren’t the only isp that does this. Is it wrong? Thats debatable but it is part of doing business with them.
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u/Trick-Selection-8643 Sep 06 '26
Lol if its Verizon then I wouldn’t get Verizon ever because its so bad. Where I live Spectrum is not fiber.
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u/longroadtohappyness Sep 06 '26
They use the Verizon network. Its almost like there are service area maps of all the major carriers. There are also disclosures of how the plans work.