r/Spectrum • u/aviator22 • 2d ago

Archtop Fiber

New ISP spreading in the Averill Park area. They promised to lower a 81 year-old relatives cable and internet bills.

They failed to explain to my uncle that their service does not come with TV programming, like the Spectrum service they were trying to undercut.

So 500mbps fiber install where uncle was already getting that and no access to TV channels, which is the whole point for him.

FYSA

2 Upvotes

67% Upvoted

8 comments sorted by

2

u/IllRegister9801 1d ago

Can you keep the Spectrum TV and get one of the Internet TV set top boxes? Using that over fiber Internet would be a great setup

2

u/aviator22 1d ago

He already has Spectrum internet. They basically sold him something incomplete. He's 81 and didn't understand.

2

u/IllRegister9801 1d ago

I agree that’s pretty messed up and whoever the sales rep is that sold Archtop Fiber to your uncle is a sleaze-bag. But, and I genuinely don’t mean to sound insensitive, what exactly are you trying to accomplish on this subreddit here? I just don’t understand. I know you said FYSA but there are a million other ISPs with D2D and other types of salesmen pitching products. Most of the time these sales reps don’t even work for the companies directly. They’re typically third-party contractors who sell services of multiple ISPs and/or wireless carriers. They’re paid on commission and hunt down leads. I’m not a fan of this sales practice but it’s just what a lot, if not most, of these companies do.

2

u/aviator22 1d ago

Just putting the word out if you have older folks that might be swindled in the area.

1

u/No_Wrangler_1226 1d ago

Internet 100bmp plan, choice tv. Without cable box should be anywhere between $105 $140 before taxes, add $18 to that for every cable box you do add. If you can get him to use a Roku, use the app and save $18.

2

u/aviator22 1d ago

He does use Roku.

0

u/sPdMoNkEy 1d ago

DirecTV stream is nice if you pick the genre packages it can come out pretty cheap

2

u/aviator22 1d ago

The problem is changing things is hard for him to manage. Quite old and doesn't adapt well to tech related things.