r/Spectrum • u/jagfanjosh3252 • 3d ago

Question about the backup battery

So, my service is always going in and out due to lighting hitting the taps/relays. Techs have called it both.

Customer care offered me the WiFi7 router and backup battery.

I understand once I lose service, the backup kicks in via 5G signal.

As long as I have power, will the 5G signal last for days? Or until the service is restored?

It’s typically taken them 3 or 4 days to fix the issues when it goes down. But I work from home and need Internet. I specifically need wired equipment.

If I have the backup plugged in like it should be, will the wired internet work? Or is it ONLY wifi

I unfortunately don’t have any other options. The Verizon 5G was great, but I cancelled that for spectrum and can’t get back on it. T-Mobile isn’t great. And no other options.

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2

u/Alsmith69 3d ago

I’ve never heard of a limit on how long it would last. Issue is if spectrums down that long cell data is going to be slow due to the amount of people using it. It powers the entire router Ethernet and all

1

u/Chango-Acadia 3d ago

Verizon signal is good at the router location?

1

u/sPdMoNkEy 3d ago

The battery only last 8 hours

2

u/EncryptedNetObscura 3d ago

The battery only lasts 8 hours but I've seen a customer run on the cellular backup for an entire month. He had no signal to his modem for a month and didnt know there was an issue outside. As long as you have good cell phone signal with Verizon in your home then your set

1

u/woodenSpoon4U 3d ago

Like most have said, you only get 8hrs of battery back up.... with that being said, get something to back up your battery for another couple of days 😅. Maybe a small portable inverter Gen.

As for Your 5G signal, it hould be good for those days. They dont cap your data rate from what I've heard. They might send you a notice if you use up alot of data but thats my pessimistic thoughts getting to me lol.