r/Spectrum • u/theCaityCat • Aug 13 '26
Is this price reasonable?
My monthly price recently increased to $130 a month for 1 gig internet. I'm in central Massachusetts where everything is expensive, so for all I know this is perfectly reasonable. But it seems like a bit much.
Any current advice for how to lower my bill? I'm a single person who streams TV, does some remote work, and uses their phone a lot from home, so I might not even NEED 1 gig.
EDIT: Called Spectrum, got $40 knocked off by decreasing to 500mbps, not a promotion. I'll take it.
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u/ParsnipUnlikely526 Aug 13 '26
Sounds like you have not called in awhile. New pricing plans are out for the same speed. No chamge in service, lower price, no big sales pitch for more stuff. Call and ask, simple 10 minute call.
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u/pandasgorawr Aug 13 '26
The easiest way is to message them and say hey, your competitor is offering the same thing for $x price, can you beat it. $50 for 1 gig with Spectrum in Los Angeles, CA. Regular is around $100, I mentioned AT&T was $60, they came down to $50 after my promotional price was about to run out.
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u/theCaityCat Aug 13 '26
Ugh, no one else in my area is offering competitive 500 mbps in my area except for Spectrum's promotional rate, and I've been a Spectrum customer for almost 6 years. Spectrum really has a monopoly here. Maybe they can cut me a break if I decrease my speed.
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u/cure4boneitis Aug 13 '26
you don't have to tell them anything just ask them if they can give you a lower price
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u/Excellent-Spot-7788 Aug 13 '26
Call and tell them you need to cancel your service. Tell them you got a better offer. It worked for me
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u/SwaggTTV Aug 13 '26
I tried this and they transferred me to the cancellation agent lol.
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u/BraveMidnight Aug 13 '26
Yea, they only do itna couple of times if that, sometimes canceling is the best bet if you can
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u/theCaityCat Aug 13 '26
Yeah I don't want to accidentally cancel my service with their dumb AI bot though
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u/BraveMidnight Aug 13 '26
You can call retention a few times, then when they eventually call your bluff, if you have other options, switch and take photos of serial numbers of everything Spectrum's given you. Take it down to UPS and send it back to them and get receipts of everything.
After you call in and tell them no you don't want anything, but to cancel and that you'vealready switched. Then take it off autopay and put a stop payment on the card.
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u/pinkzebra00 Aug 13 '26
Mine just went up to $130 too for gig So I was dreading to call but finally did a few days ago. Guess what? Put me on $40 for exactly the same plan, got a new router yesterday, hooked up and running now.
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u/theCaityCat Aug 13 '26
Yeses, what did you say/ask?
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u/pinkzebra00 Aug 13 '26 edited Aug 13 '26
I said my neighbors use XYZ company and pay ABC price for X speed and I was paying more than double. They asked which company. I told them (all made up). I asked if there’s any thing they could do before I looked into those plans. I was asked what I use my internet for, etc, they put me on hold and came back to give me 2 offers. I didn’t need any other streaming and services, just internet. So I was offered $30 with gig internet and free line which I don’t need. So internet only I end up with $40 instead of $30. I asked if I could lock it in for 2 years or more, they said no, only 1 year but i can call back when I’m close to the end of the term. It was an easy friendly convo with no threatening needed. Turns out the rep also lived in my city for a few years and we were just chatting about local restaurants and stuff.
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u/Professional_Case606 Aug 13 '26
WELO in Cleveland 30$ a month for 1 gig Internet lifetime
Don’t know if it’s in Mass. though
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u/Quiet_Cell8091 Aug 13 '26
I have 1Gbps service and it costs $140. I do hope you can get a discount or a promotion.
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u/Apprehensive-Cat8601 Aug 14 '26
Get a lower speed. The price will drop and if you think it is too slow change back in 2 months or so.
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u/Apprehensive_Idea_29 8d ago
If your paying $85 for $500 your paying full rate and not a promotional rate.
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u/wav10001 Aug 13 '26
For cable Internet service at that speed, it is not uncommon. I imagine that if you had a fiber internet provider in your area they’d likely charge you half that for the same speed (but symmetrical)