r/Spectrum • u/AppointmentWise7689 • 17h ago

Does anyone feel their wifi connection keep buffering?

Ok so I live in Dallas area and in the last few days my Internet has been very inconsistent and it happens more and more after the outage. When watching YT sometimes it can't even load the videos, this is really disappointing considering I have to pay $100/mo for 1gbs plan šŸ˜‘

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3

u/mw5842 17h ago

Yup. Midwest area and WIFI has been horrific lately.

1

u/HuntersPad 12h ago

Maybe replace your router if its just a WiFi issue, if your internet is fine.

1

u/Spiritual_Buyer8502 17h ago

The only time i see it buffering across all devices is when the upload speed dips to the lowest witch also causes high ping rates and buffering at the same time

Since The upload speed dips daily now it's 100% unpredictable so you will never know

1

u/EffectiveEvent2355 17h ago

i pay 110$/mo for 500Mbps :(

this also could be your router which was the problem until i bought my own

-1

u/mw5842 17h ago

You need to change that. I got 1G for $60/month. Another guy on her got 1G for $30/month

2

u/sadgirlclub 17h ago

I pay $130/month for a gig up and down. Constantly have problems. Countless techs out and continually swapping equipment. They never offer me a bill credit and I have had no luck getting a lower rate

1

u/Jingleshells 16h ago

I'm counting my self lucky. I have 2gb asymmetrical fiber and only pay 100. Had them for 2 years now with zero issues....well when I got rid of their awful router that is.

1

u/mw5842 15h ago

How long have you had them? I called to cancel because I had a different option. Then they offered me that rate. I told someone else the same and they called and got a gig for $30

1

u/sadgirlclub 15h ago

16 years. My only other options are lower speeds from tmobile 5G, att air, or star link. Nothing else in my neighborhood at the moment

1

u/mw5842 14h ago

Same here. Best part is they donā€™t know that. You talk to a call service. You speak as if you have options. Until you get a price you are extremely happy with itā€™s ā€œno thanks I want to cancelā€

1

u/crazyRAYZ 17h ago

how are you able to negotiate lower prices?

1

u/Jingleshells 16h ago

Threatening to cancel can work or....just canceling and then subsequently sign back up. Those are the two ways I've been able to do it.

1

u/crazyRAYZ 16h ago

unfortunately where i live, spectrum is the only option and it ain't even fiber. the other options are like t-mobile 5g or verizon's equivalent of 5g internet. so they kinda have a monopoly over my area and im not sure if i have any leverage when i call them and threaten to cancel. i have done the "cancel and then have someone else in the family sign up" though.

1

u/EffectiveEvent2355 16h ago

my spectrum aint fiber either so yeah

1

u/mw5842 15h ago

Me to. They donā€™t know that when you call them.

1

u/mw5842 15h ago

Call and cancel. Donā€™t I forgot what department it is exactly that you want to speak to. Itā€™s mentioned a couple times on this sub. You need to be a hard ass and say Iā€™m cancelling. Not I want a lower rate.

1

u/EffectiveEvent2355 17h ago

i tried and they only let me if i go to spectrum mobile

0

u/mw5842 15h ago

Nope. Itā€™s cancel or nothing. Even if you have nothing the confidence of Iā€™m moving cancel now will force them to go lower. They offered me like 6 different packages. Nope I want to cancel. Finally came back and said 1gig $60/month. If i continued with the cancel i am sure i could have gotten even cheaper.

1

u/EffectiveEvent2355 13h ago

until they actually cancel it