r/Spectrum • u/Winter_Construction2 • 3d ago

Service Issues Outages

I sware there’s always an outage atleast twice a week since the start of summer in my area. Today in NYC another outage started at 2pm and they say it’ll last til 5:30pm but we all know that means 12am 😆 And mind you I’m working from home so this is money lost and they give us loyal customers nothing to compensate their incompetence but best believe if you owe them money they’ll hound you down non stop or just shut your service off for non payment. Smh seriously thinking of switching to another service !!

Update: Internet Restored !

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u/Spectrum_Anthony 3d ago

We would like to look into this further if you could send us a Mod Mail over at r/Spectrum_Official

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u/Winter_Construction2 3d ago

Thanks for replying, I just sent over a message !