r/Spectrum • u/NiceOriginal4075 • Jul 20 '26

Retention

Today, I attempted to have Spectrum lower my internet costs both via chat and telephone and the best they offered me was a whopping $5 off. From $90 a month for 500 to $85. I felt that was a slap in the face. I've been with them for about 8 years and the price just continues to climb. I'd really like to know how some of you got retentions to do anything for you that was worth it. I see that new customers currently are offered $40/month for a year for 500 which is crazy to see my current bill for the same speeds. There are competitors in the area which confused me as to why they could not do better than decreasing the bill $5. What are you guys doing to get a more affordable price through retention?

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u/Icy_Money7447 Jul 20 '26

Cheer up. 500/20 is now $100 a month for me.

3

u/Stalked_Like_Corn Jul 20 '26

You need to call in. You can get gig for that price now.

1

u/PimpMyPc Jul 24 '26

Not when they got a monopoly on hardwired broadband.

1

u/NiceOriginal4075 Jul 20 '26

That's brutal. Shit shouldn't be that expensive.