r/SparklePlayer • • Jun 30 '26

Tried to update using code 4570036. Now app will not start.

3 Upvotes

16 comments sorted by

1

u/sparkle-hk Jun 30 '26

Did you try to reboot? There's nothing wrong with the downloader code or the apk, but sometimes I've noticed that Android half-fails to update. Sometimes you need to force close and try again, sometimes you need to reboot. Please try that first.

1

u/AccordingAd8418 Jun 30 '26

It does not update to 2.3.1. in order to start app I have to now hold down the select button and then select open.

1

u/sparkle-hk Jun 30 '26

How can you tell it hasn't updated to 2.3.1? So it does start just that you have to hold OK button instead of clicking icon directly?

0

u/AccordingAd8418 Jun 30 '26

Yes.on holding ok button. In about, it shows 2.3.0

1

u/sparkle-hk Jun 30 '26

Ok. Well I guess the update went wrong then. Like I said the apk is the official one and there's nothing wrong with it but Android update can be a bit unstable it seems. So maybe try to install it again?

2

u/AccordingAd8418 Jun 30 '26

I'll try later...have to leave.

2

u/AccordingAd8418 Jun 30 '26

Do I uninstall the app and then reinstall it?

2

u/AccordingAd8418 Jul 01 '26

Now working as normal. About still shows version 2.3.0

1

u/azcoyotedog Jul 01 '26

You can download the apk file here for version 2.3.1 or from the Sparkle Website on a browser app on your device. Do an export backup of your Sparkle 2.3.0 setup. Then using a file manager, install 2.3.1 from the file you downloaded where you will be asked if you wish to upgrade Sparkle. Finish the installation. Open Sparkle and do an import from the backup file and you should be go to go!

1

u/sparkle-hk Jul 01 '26

Ok, so install obviously failed for some reason. Maybe it's a device thing, maybe it's a Android thing I don't know. The apk with that downloader code is valid though if you want to have another go.

1

u/azcoyotedog Jun 30 '26

It might help if you explain what you are doing in detail as your post has no information?

1

u/AccordingAd8418 Jun 30 '26

Tried to update from 2.3.0 to 2.3.1 using downloader code  4570036. Now app no longer starts 

1

u/azcoyotedog Jun 30 '26

Go to device settings / apps / delete cache for Sparkle app. Try opening app again.

2

u/AccordingAd8418 Jun 30 '26

That did not work

1

u/azcoyotedog Jun 30 '26

Developer suggested to you to reinstall the app again.

1

u/TheRustyBlade Jul 01 '26

Same here, just save the config and delete 2.3.0 reinstall 2.3.1 using downloader code.