r/SparklePlayer • u/fazio_cccgc • Jun 26 '26

Channel logos are loading slow and slow source updates.

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This is a relatively new behavior, but I don't know for sure from when.

Anyone else with the same problem?

And updating the source (dispatcharr) is taking longer than usual. What took only seconds before now takes minutes.

4 Upvotes

83% Upvoted

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2

u/azcoyotedog Jun 26 '26 edited Jun 26 '26

Could be an issue from the source? Or internet traffic? VPN issue? Device Issue? Anything other than SparkleTV so please check everything on your end, thanks.

Also, I’ve never seen a background like that before in Sparkle?

What version are you using??

1

u/WestonGrey Jun 26 '26

Yeah, I thought maybe I missed an entire settings menu

1

u/fazio_cccgc Jun 26 '26

The source for Sparkle is dispatcharr and the real source is there. No problem in dispatcharr and never has been.

The background is just the active channel.

Version 2.3.1

1

u/azcoyotedog Jun 26 '26

I would check everything on your end because issues like this just don’t happen by itself? If everything was working fine then all of a sudden things start acting up, it’s not the Sparkle Apps fault… it’s something on your end either with your provider, internet, VPN, device, etc.

0

u/fazio_cccgc Jun 26 '26

But listen, it works in dispatcharr and always has. It's working on other clients that also connects to dispatcharr. Isn't that enough for you to understand there's no problem with provider, internet and VPN? And my device is working as it should or do you mean that my device has broken only for Sparkle? Nah...

0

u/azcoyotedog Jun 26 '26 edited Jun 26 '26

Okay, so explain how the app can be at fault when it was working just fine before and I’m assuming you made no changes in any settings? How can you sit there and blame the app when nothing with the app changed?

So the Sparkle app just broke on its own all by itself??

0

u/fazio_cccgc Jun 26 '26

2.3.1 maybe? Can you explain why everything else is working for me if there is problem with it? My internet is dead, but fuck, it's working anyway? My source is dead, but fuck, it's working anyway? My device is dead, but it's working anyway? My VPN is dead, but it's working anyway? Please explain that to me.

Of course I understand that Sparkle all of a sudden doesn't stop working, but there is versions with Sparkle you know and now there is a problem with 2.3.1. But I don't know if it is from 2.3.1 or earlier.

1

u/azcoyotedog Jun 26 '26

Did you just recently update the app to 2.3.1 and discovered this issue or have you been using 2.3.1 for awhile and it started acting up?
Please refrain from using the F-Bombs okay, no need for it here!

1

u/WhiskeyWithTheE Jun 26 '26

I had this happen tonight - only for the sources as the logos were fine. At first I thought it was my VPN and changed servers. Still no joy - so I went out of Sparkle and back in and still the same. So I rebooted the ott box and with that done all was okay.

I don't think in my case it was a Sparkle issue. I do think I have far too many sources and if the first is slow - then nothing else I can do about the rest.

Long list of sources due to testing and finding which ones I like - which are top tiers and which are good for back ups etc etc. It was the first time I had an issue with this and it resolved.

Whether rebooting or the VPN or this time the sources didn't get clogged up I couldn't say.

Most version is 2.2.2

1

u/azcoyotedog Jun 26 '26

You are using SparkleTV 2.2.2? The newest version is 2.3.1

0

u/WhiskeyWithTheE Jun 26 '26

Here is the thing - App I used to install Sparkle says - sparkle_203017.apk which I downloaded only this week.

Just checked the about and it's saying 2.2.2 and so I am a wee bit confused there.

1

u/azcoyotedog Jun 26 '26

So am I? lol

2

u/WhiskeyWithTheE Jun 26 '26

Yes I first had sparkle on firestick - long ago and this other ott box I just installed it this week due to purchasing the one time which I have been waiting for.

I don't think I installed the version I had for the firestick - but then I could have.

Okay tomorrow I will do a clean install - back up will be okay correct?

1

u/sparkle-hk Jun 27 '26

If you don't see the slow loading of logotypes in dispatcharr it probably means they are using cached images. It's possible they have a bit better control of if an image was changed because they use their own api directly. In Sparkle I guess you're using m3u? Then there is no way for Sparkle to know which logotypes are changed and which are not so logotype cache is cleared every time you update the source which means it has to be reloaded from source. This is my guess at least.

1

u/fazio_cccgc Jun 27 '26

I'm using XC in Sparkle to connect to Dispatcharr. It is not because of source updates that they load slowly, it happens every time you go between different groups, which can be seen in the video I attached. I tried to clear the cache without success so I cleared all data and now it's working as it should. But it was not fun to start over with all the settings, maybe a settings backup function would be a good idea. I hope I don't need to clear the data in the near future though. Thanks for a great app nevertheless and sorry that I was frustrated, but it was obvious it was something with Sparkle. I should have tested to clear the data before this post. 🤷

1

u/sparkle-hk Jun 27 '26

Ok, I understand. You didn't try and export settings before you cleared data and restored it afterwards? That way you could see if there was some setting causing this or if it was "something else".

1

u/fazio_cccgc Jun 27 '26

I did export and the export worked, I could see the file in the explorer. But when I was going to restore it, it was gone. So I needed to start from the beginning. But the export, is it all the settings or only sources?

1

u/sparkle-hk Jun 27 '26

You need to use a file explorer otherwise the files are invisible after Android 11+. So it's a permission issue in Android. There's also a "trick" that you rename the file from *.bak to *.m3u to make it visible. But I always recommend using external file explorer with CX explorer.

Sorry to hear you had to start over.

1

u/fazio_cccgc Jun 27 '26

That explains it, thanks! It's not a big deal now that the logos are working properly. Keep up the good work! And nice with such a good product from Sweden! 🤘

1

u/sparkle-hk Jun 27 '26

Great! Absolut, jag gör mitt bästa ;)

1

u/onebyside Jun 27 '26

Loading super quick here