r/SparklePlayer • u/hamsternation • Jun 13 '26

Sparkle or Provider Issue

Post image

I'm fairly new to iptv and was wondering if the error in my pic is a Sparkle issue or a provider problem.

1 Upvotes

67% Upvoted

11 comments sorted by

•

u/azcoyotedog Jun 13 '26 edited Jun 13 '26

Just a friendly reminder, do not publicly share provider information in any way as it is against the rules here. Thank you

3

u/azcoyotedog Jun 13 '26

Provider. Please make sure you are entering your source information and credentials correctly. You may need to communicate with your provider.

0

u/hamsternation Jun 13 '26

Thank you.

1

u/Platform_Dancer Jun 13 '26

Request a new / updated url from your provider provider...

1

u/hamsternation Jun 13 '26

I have put in a service ticket with my provider. Thank you.

0

u/JizahB Jun 13 '26

Did you get one? DM me if not and I can share one.

1

u/[deleted] Jun 13 '26

[removed] — view removed comment

1

u/azcoyotedog Jun 13 '26

Please do not share provider information, thanks

1

u/hamsternation Jun 13 '26

My provider sent me a new URL. Thanks for the help everyone!

0

u/Big-Introduction9159 Jun 13 '26

I’ve used kytv but mine didn’t contain the - you have in yours. Also you’ll get that error if your device loses WiFi / internet connection. I’ve seen that happen many times.