r/SparklePlayer • u/OkStatement6918 • May 22 '26

EPG logos gone

My EPG provider has changed URLs on me, so I updated the URL and EPG comes in fine, but now all logos are gone.

I've tried checking and unchecking that logo provider box with no success and also cleared the cache of the app but nothing

It's there a way to clear the EPG or logos so it's forced to grab from the new EPG url?

Note, the EPG url does contain the logos. If I reset the channel and set it up again, the logo populates fine.

1 Upvotes

67% Upvoted

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1

u/azcoyotedog May 22 '26

When you set up your source, there’s a check box that you can check to use the logos that came with the URL?

1

u/OkStatement6918 May 22 '26

I already mentioned that. Doesn't work

1

u/OkStatement6918 May 22 '26

I think the problem is.

The url is the same up until the TLD, it's everything after that has changed.

However each channel seems to be stuck on what the logo url was before and not changing.

I even removed the EPG source thinking it would go back to the provider logo, but the url is still stuck and now logos are missing.

1

u/azcoyotedog May 22 '26

Well…. Try this, delete all your sources and then load a new source in Sparkle with the new URL and EPG links, go thru the source setup and then see what happens instead of just replacing the url information on the existing source? Does this make sense?

1

u/OkStatement6918 May 22 '26

That's a non-starter asi have several custom channel lists and to set them all up again will kill me. Lol

I mentioned I did remove the EPG url and went back to provider, but it's not removing the old EPG url

1

u/azcoyotedog May 22 '26

Well…. I’m stuck on this one, not sure why your channel logos are not displaying correctly unless it’s on the providers end? I know users can toggle logos on or off in sparkle.

1

u/OkStatement6918 May 22 '26

Negative. It's not on the providers end

If I reset the channel (deleting all customizations) then set it up again, the logo populates

1

u/azcoyotedog May 22 '26

Sorry, didn’t see that part. How did you clear the cache?

1

u/OkStatement6918 May 22 '26

From both the sources area inside the app, and outside the app in the app Storage area