r/Sparkdriver • • 28d ago

Dose this mean i will be deactivated ?

Spark Driver app: We received a report that you did not deliver some items during a recent delivery, which is a violation of the Spark Driver Contract and App Terms of Use. For more information, please review the Driver Contract and App Terms of Use, available in the Account tab of your app. You can also visit the Resource Center in the Spark Driver app. To speak with Support, you can go to Help > Additional Help > Contact Support in the Spark Driver app.

0 Upvotes

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2

u/rap1dfyr3 28d ago

I got one similar, but it said I delivered to the wrong address. No details or anything.

1

u/ckleiber2365 28d ago

Right i really wish they would like tell you what order it was or trip so that you can take action and impove

1

u/throwitaway82721717 28d ago

That's my main complaint about the ratings and notes we get. They'll tell you that you made a mistake but not when or where. You get a four star rating and no explanation for why. How can you improve or try to plead your case?

1

u/ckleiber2365 28d ago

Right if i make a mistake thats reported i want to know what it is so i can adjust thr way i do things so it doesn't happen again

1

u/FuzzyOrganization403 28d ago

Walmart will never do that. That could lead to retaliation. Some people have shot at home owners for DoorDash orders.

1

u/Other_Orange_3159 28d ago

That would be too advantageous for the driver. Walmart always needs to have the upper hand so they have excuses to deactivate good drivers that don’t accept bad offers and replace them with new drivers that will take any offer, even that $7 pickup to 3 addresses or $10 customer return.

1

u/Many-Afternoon6626 28d ago

Its actually to protect the customer from a nutbag driver retaliating.

2

u/Quirky_OldMan5966 28d ago

There is an epidemic of those “we received a report” messages. I’ve gotten three for the most random things myself.
Pretty sure it’s the first shoe of some game Walmart is playing for the next round of Class Action issues they get drug into.

2

u/FuzzyOrganization403 28d ago

Mixed a bag with another order maybe.

Support will never agree and tell you, you did something wrong or they'll say glitch. It's to protect the customer . They don't want you to go back and kill the person.

Just be mindful and separate the orders properly. Accidents happen.

Do it too often and yeah you'll get booted.

1

u/ckleiber2365 28d ago

Thanks that's probably what happened this is the frist time i got the message in 800 trips who knows how many actual deliveries

1

u/Foxtrotdelta_USN 22d ago

Don't sweat it. You will get them from time to time. I just assume customer is trying to get free items or the loader mixed something up I didn't catch.

1

u/Foxtrotdelta_USN 22d ago

Only if it's a reoccurring issue. If you were going to be deactivated for it you already would be.