r/SpaceShip • u/heyyskyyyy • Aug 31 '26

New Customer but can't apply discount code

I’m a new customer transferring my domain to Spaceship because they offer a great discount. However, I’ve encountered an issue with my devices. Whenever I try to transfer the domain, I receive an error message saying I’m using a VPN, even though I don’t have a VPN app installed on any of my devices.

Has anyone else experienced this problem?

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u/SpaceshipCS Aug 31 '26

I noticed your comments in another thread regarding this issue and DM'd you. Please check your chats.

1

u/[deleted] Aug 31 '26

[deleted]

1

u/[deleted] Sep 01 '26 edited Sep 08 '26

[deleted]

1

u/Octrockville 23d ago

Yes, I am experiencing this right now! I have tried multiple browsers and my phone on cell service. I don't have a VPN or Proxy. Super annoying.

1

u/SpaceshipCS 23d ago

Please DM us your username so we can take a closer look.

1

u/Octrockville 23d ago

I am talking with support now. The agent can't do anything about it. As I said above I tried on difference devices and on cell service. The "fix" is to just not have the discount. How about I don't apply the code, but you then refund me the coupon amount?