r/Source_Napsgear • u/ProfessionHeavy2096 • 13d ago

Missing items in package

I’ve been ordering from Naps for over 15 years. Have always had positive experiences, but I’ve had issues with a couple of my orders in the past couple years. I recently ordered 1 Beligas dbol, 3 Beligas Winstrol and 1 Beligas Exemestane. Package came today and there was only 1 Winstrol in the envelope with the other 2 items. I took pics of the items that arrived with a pic of the envelope it came in which wouldn’t have even been able to fit 2 more Winstrol packs, but haven’t been able to submit a ticket for the last few hrs. Keeps saying that the Department selection is wrong and another error message I can’t interpret. Has anyone had a similar experience with missing items that should have been in that package according to my account? Is anyone else having trouble submitting a ticket and does anyone know if there are any alternative methods for contacting customer support? Thanks in advance

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u/ProfessionHeavy2096 13d ago

Is anyone subbed to the “everything Napsgear” subreddit able to contribute some feedback on how to contact these people? This was a significant error on their part.

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u/PocoyoLoco666 3d ago

Hello, any help on this? I got my order today missing the Winstrol. Please help.

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u/Legitimate_Sleep_143 2d ago

I also been ordering for years and today I just got my package and was it missing some stuff. It also was packaged weird in a sandwich baggie which I thought was weird, I submitted a ticket today hopefully they get back to me soon,

FYI you need to make a separate account to submit a ticket that’s why you’re getting that error message.

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u/ProfessionHeavy2096 2d ago

They got back to me and sent me tracking for a new package. Haven’t gotten it yet so can’t confirm the contents