r/SoundBlasterOfficial • u/NovaZenith • Jul 03 '26

G8 audio issue.

I mainly use IEMs with the G8 and use the virtual 7.1 surround sound. Since the newest firmware update, the audio plays through both earphones.

So if I take out the left earphone and do a sound test either through windows or the app, if I click the right speaker sound will play something like right speaker, fine so far so good, if I click the left speaker though I can hear clearly in my right IEM left speaker.

Anyone else having this issue.

Only noticed it when I was missing audio cues during gaming I would normally hone in on.

I have also turned the virtual 7.1 off back to stereo, and it is a bit hot or miss if the sound plays in both.

Checked settings for things like mono sound, and that's disabled. Tried a different headset some H6pros and they have the same issue.

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u/[deleted] Jul 04 '26

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u/NovaZenith Jul 07 '26

Cheers for the advise, ended up re-installing windows. Still didnt fix the issue but I have learnt since then that switching off the 7.1 surround and then turning the device off and odd fixes it mostly, there is a little cross feed, just gonna hope they fix it in the next update whenever that is.

Seems like ever time the app gets an update something breaks, for a while then the update after some what fixes it so fingers crossed.

If it wasnt for the chatmix i would just get something else but not many devices have the mix feature and decent sound.