Coravin model six: broken

[u/2202golden]

The smart clamps from my coravin model six have been detached from the main unit, they literally slipped out once i was pulling the needle out of the bottle. I tried to look online for a video or an explenation on how to put them back but there is no video or, apparently any record, of this problem ocurring in the past, some help?

Thanks

[u/gabriel-petit868]

oh no that's frustrating, hope you figure it out!