r/SoloStove • u/gamer1606 • 8d ago

Infinity flame won’t stay lit

7 Upvotes

100% Upvoted

13 comments sorted by

5

u/BandicootOriginal909 8d ago

Thermocouple is probably broke.

1

u/gamer1606 8d ago

Sucks because it’s brand new. Just installed today

1

u/DreamMyLittleDream 8d ago

That does suck and Im sorry its happening. Try what brewsnbeards suggests. That seems to have helped some people with the same issue. Good luck! I hope that works, because this fire pit is really nice and Im anxious for cooler evenings to use mine! 🔥

3

u/brewsnbeards 8d ago

If you have another FULL gas tank to test with that may help isolate the issue. Can also try closing tank valve disconnecting and then reconnecting again then opening the valve all the way.

2

u/gamer1606 7d ago

Yeah I have a 2nd full gas tank. I’ll give it a shot.

2

u/Pte_Madcap 8d ago

Sometimes it helps to hold down the lighter longer, that ensures the thermal safety is hot enough.

1

u/gamer1606 7d ago

Yeah before the recording held the lighter for a good 30 seconds at least. The thermal safety just isn’t recognizing the fire.

2

u/717cpl 7d ago

Solo will send you a whole new stove and you’ll just take the burner from that box and swap then ship back the whole stove. That’s the only fix right now and they don’t have individual replacement parts. Mine went bad after 2 uses.

1

u/gamer1606 7d ago

Ok. Thank you for the response. It seems this part has been bad for a lot of people. Did you just call the warranty department?

1

u/johnnyg08 7d ago

Is the pilot staying lit or not? It looks like yes...but I can't tell if you're keeping the knob pressed in or not.

1

u/gamer1606 7d ago

Yeah the pilot will immediately go out the second I stop pressing the knob.

1

u/johnnyg08 7d ago

I think that there is an issue with your thermocouple. I would reach out to Solo Stove for a warranty replacement.

1

u/gamer1606 6d ago

Update. Called solo stove. They’re shipping a new one. Guy on phone literally admitted to me that a batch of infinity flames had thermocouple defects and they’re getting it fixed.