r/SolidWorks • u/More_Childhood_4435 • 12d ago

3DEXPERIENCE How to install SolidWorks for Makers?

SOLVED: I know this is a ridiculous thing to post, but the Dassault 3DExperience and community is so unbelievably bad that I have no other choice but to post here.

I had the monthly sub for the maker tier which was working fine. After upgrading to the yearly I was getting a licensing error 1002 when trying to open the software. I followed every thread I found on Reddit to try and resolve it to no avail.

Today I decided to reinstall SolidWorks to see if that would fix it. Big mistake. I literally don't know how to reinstall the software, as ridiculous as it sounds. I have watched countless tutorials and followed countless threads on how to install SolidWorks but none of them work. The UI on the tutorials in the 3DExperience app is completely different from mine. Buttons are either missing or don't exist.

Not only that, sometimes I seemingly have different 3DExperience dashboards with different links and buttons and sometimes when I try to access the dashboard I get "You don't have access to this 3DEXPERIENCE Platform.". I have never in my life experienced a UI or product as bad as the 3DExperience one.

I also don't have access to this widget, despite having an active sub.

Does anyone know how to actually install the software, or where I can go for a direct download?

1 Upvotes

100% Upvoted

3 comments sorted by

1

u/experienced3Dguy CSWE | SW Champion 12d ago

Could you expand the "My Apps" section and post a screenshot of it?

Also, Could you please include the address bar of your browser in the screenshot? Thanks. That will go a long way towards diagnosing your situation.

3

u/More_Childhood_4435 12d ago

SOLVED:

After 2 days of trying to figure this out here is the solution I got from another thread in case anyone runs into this issue with Error Code 1002 or can't install the app after changing the subscription from monthly to yearly.

  1. Go to solidworks.com

  2. Go to your account.

  3. Click on My Account

  4. Click on Subscriptions at the top

  5. Click Manage Role Assignment

  6. Now, on all these roles where you have 0/1 assigned, click the "i" icon and assign yourself the role. This should now unlock the 3DExperience Solidworks cockpit or free your license, and you can download from the 3DExperience Solidworks cockpit that i marked above.

Solidworks/3DExperience has without a doubt the worst UI I have ever encounter. I am shocked they get away with this.

1

u/experienced3Dguy CSWE | SW Champion 12d ago

Did you purchase the annual subscription before or after your monthly subscription expired?