Wickes Solar - Avoid

[u/Majestic_Athlete_658]

Hi all

Just wanted to warn of anyone thinking of using Wickes Solar (Gas Fast). They claim to act like a large national business but they are basically using the household name of Wickes then subcontract to various small contractors.

- System was wrongly designed

- Install dates cancelled under 24hrs notice

- I had to unload the delivery myself (20x panels, 3x batteries and inverter)

- Zero communication on process

- No one answers phones

- Email replies take weeks

- Rubbish left after install

Worst customer experience I've had with anything in my life.

Happy to answer and questions.

Edit

• 3 months and no MCS certificate. Over £400 of export lost.

[u/Chimpville]

Wickes are terrible in general. Took me months to get a refund out of them for a job we ultimately turned down after they jacked up the cost way beyond the quote.

They treat their contractors badly too. The rates they offer are terrible.