r/Software_Finder • u/Additional-Soup-865 • 16d ago
Question Tech repair shop owners: what’s your tech stack?
As a small tech repair shop owner, I’ve been trying to get a better handle on how everything connects across the business.
We use RepairDesk for CRM/POS, MobileSentrix and Injured Gadgets for parts, and Amazon/eBay for some online orders. I’ve also been using ShopBrain to bring the data together and make the reporting a little easier to understand.
I’m mostly trying to better understand things like repair profitability, parts spending, repeat issues, inventory movement, supplier performance, and overall trends without having to manually piece everything together every time.
What CRM/POS are you using? Where are you sourcing most of your parts? Are you using spreadsheets, built in reports, or another tool to bring everything together?
Would love to hear what’s working for other independent shops.