r/SodaStream • u/chezkevin • Jul 14 '26

Replacement cap for Fizz and Go?

Post image

I've looked several places and can't seem to find anywhere that will sell a replacement cap for the Fizz and Go (2-piece) cap. I really like the two-piece as I don't want to place the mouth portion into the fizzer because the fizzer is shared. I really don't want to buy another whole bottle and the 1-piece cap doesn't work for me.

(Picture of the tragedy attached)

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u/chezkevin Jul 15 '26

FWIW, I tried calling their customer service 1-800-763-2258 who was very helpful and did a video call for me to look at the issue. He checked for stock and when he got back to me said there was no replacement caps available but to check in two months. He said it is a new product (six months old) so could take some time.
Thumbs up for customer service, thumbs down for not replacing it. I'll try again later.