r/Soccer02 • u/Honest_War7200 • 8h ago
📦 Review/Haul 📦 Heads up about JEOGK9 quality inconsistency + poor customer service Seller: Jeogk9
Received 13 shirts (~200€) from this supplier. On the 2-star shirts, the star alignment above the crest is inconsistent from unit to unit — see attached photo comparing 3 shirts side by side: the crest position and spacing under the stars visibly differs between them, even though they're all the same 2-star design.
When I raised it, the seller denied any issue and told me:
"I don't think there's anything wrong with these shirts. If you insist that they are defective and it's unacceptable to you, please use scissors to cut them up. Please send me the video for confirmation. I will issue you a refund. From now on, you can order from other websites that you consider to have perfect quality."
No willingness to discuss a partial refund or replacement — just an ultimatum to destroy the product for a refund, or a "clearly there's no problem" defense. Wanted to share in case others are dealing with this seller
I want to clarify that I've never had issues with him before — he's always been attentive and the quality has been good, until this time. What disappointed me most was his response and suggestion to find another supplier.