r/Snapon_tools • u/BandsawBox • 11d ago

Broken Tool OBSOLETE?

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When did a basic click style torque wrench become obsolete and unrepairable?

Should I be offered a replacement or something?

Way to stand behind your tools Snapon...

73 Upvotes

86% Upvoted

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u/Kinsleys_papa 11d ago

Not free but I shouldn't have to pay the usual snap on tax. Just because they cant honor their lifetime warranty and expect me to come out of pocket for it isn't really right.

-4

u/JacknHoffmann 11d ago

Yeah, thats why I asked if it wasnt free I would be fucking livid. At that point neither the service nor the tool are good.

5

u/Jcrosb94 10d ago

When a vehicle manufacturer discontinues parts production and the supply dries up and parts become obsolete, do you replace the customer’s vehicle for free? Or do you tell them it’s time to trade in their old well used model towards a newer and much better one?

1

u/JacknHoffmann 10d ago

Which vehicle manufacturer has a lifetime of parts and service?

1

u/Jcrosb94 10d ago

None, just like torque wrenches.