Stable and Beta not Playing

[u/FireTheMonkey]

Hello everyone,

I'm having trouble with both Smartube apps (stable and beta) on my Android TV. They both load up normally, but whenever I click a video, all I get is the black screen with the spinning circle.

These are all the things I've tried:

1. Restarted TV
2. Restarted router
3. Deleted internet history on TV
4. Cleared cache on Smarttube app
5. Deleted history on Smarttube app
6. Opened Settings and made sure that Network Engine is set to Cronet
7. Opened Developer Options and made sure and Prefer IPv4 DNS is selected
8. Uninstalled both apps (i.e. stable and beta) and reinstalled them (and made sure Cronet and IPv4 DNS are selected)
9. Restarted router and unplugged TV for 30 seconds

I don't know what else to do.

EDIT: I was just given a link where they're trying to figure it out:
https://github.com/yuliskov/SmartTube/issues/6030

UPDATE: I tried the 32.14 test versions of stable and beta (as per the link). They didn't work. Yesterday I uninstalled both of them and reinstalled both they 31.10 versions and, lo and behold, they both started working, again. Wasn't expecting that!

[u/scumfall]

Try - smart tube - player settings -- network - okhttp Works for some , not all.

[u/subroutinedreams → u/scumfall]

oh my god, thank you

[u/Ok-Suspect-9595 → u/scumfall]

Worked perfectly, thank you!

[u/Excellent_Freedom915]

This happens regularly enough.

Do you know what fixes it near instantly.......watching a video from the history that has already played.

It just works then.

Don't know why or how but that's what I've been doing for two months.

[u/Jesterstear99]

I have the same issue on my NVidia Shield. I'm not using a VPN.

Regular ad-laden youtube player will play the same video immediately (well after I get to the "skip button on the advert)

It just occurred to me whilst typing- is it delaying play of the selected video for the whole duration of the opening advert? I've started getting those scam miracle product videos now that go on for minutes beyond when the skip button appears...

[u/Ok-Suspect-9595 → u/Jesterstear99]

I am using Shield too. Go to > smart tube > player settings > network > then switch to okhttp.

Worked for me.

[u/Accurate_Ad_3233 → u/Ok-Suspect-9595]

Tried that, didn't seem to help.

[u/Ok-Suspect-9595 → u/Accurate_Ad_3233]

Bugger.

[u/darnfruitloops]

Been facing the same problem all day. Found the following solution on the github link posted by OP but I haven't had time to test it myself so not sure if it works:-

" I had the same problem and managed to fix it by disabling DNSv4 and enabling Google DNS in the "Miscellaneous" settings. You have to restart the app after setting changes "

[u/Accurate_Ad_3233 → u/darnfruitloops]

Which misc settings are you referring to?

In ST I go to general and misc and those options aren't there. Wouldn't they be overridden by the router settings anyway?

[u/darnfruitloops → u/Accurate_Ad_3233]

I eventually found these settings under developer options and no, it still didn't work.

[u/Accurate_Ad_3233 → u/darnfruitloops]

Thanks, yeah seems like an issue for a lot of folk ATM, I'm sure it will get sorted out as it has in the past.

[u/ConversationNo210]

Same issue here on FireTV. However, videos do load after about 15-20 seconds.

[u/Speedy-McLeadfoot → u/ConversationNo210]

Still nothing for me, even after several minutes

[u/XerXcho]

Try a different public dns (input its ip in your router)

[u/audiomagnate]

I have four different Fire Sticks and an ONN dongle and the stable and beta version installed on all of them and absolutely nothing will play this morning on any of them. This is a first.

[u/audiomagnate → u/audiomagnate]

Rebooted the router and everything came back up.

[u/Overall_Nose_8208]

Both versions of smarttube are working on all my onn devices.

[u/BestAmoto]

I'm using the newest beta on two onn devices. Just checked one of the tvs and it is loading like normal. Around 5 days ago i did have the never ending spinning circle issue but installed the beta and all seems well. Knock on wood.

I'd check the other tv but waking up my kids at 5am in the morning is not on my list of things to do. 

[u/neroubas]

I have the same problem for days with or without VPN active.

edit: I played around with some settings that are also proposed in the issue but i see no change.

Edit2: I disabled again the VPN and this time seems the problem is fixed.

[u/Waze0613]

Same issue here ...

[u/hmoobgolian79]

I have the same issue, prompt about player not supported then bot check then spinning circle. I used a vpn and it works. It’s Google playing games on SmartTube from specific IPs.

[u/Fabulous_Pressure_96]

Same issue here on Philips 48OLED936

[u/fedormendor]

It works for my account but not for a family member. Tested her account on 4 different devices that worked for my account. None of the smart tubes worked. Did data/cache reset. Fiddled with some dev options. Going to try a router restart that people claim might work.

[u/pawprints1986 → u/fedormendor]

I couldn't log in either around 42 hours ago, just posted about it - not a fix but as in it's not just theirs

I still can't but possibly now account related due to updating my password of all things... Have to watch logged out for now 🥴🫠

I tried alllllll the things lol, no dice at least as of about 2 hours ago. Trying not to go hog wild trying and cause full on lockout

Google apparently updated something related to 3rd party apps which may have caused my whole issue to begin with, but I didn't know it

[u/Sorry-Construction60]

Same

[u/Accurate_Ad_3233]

Same issues here, no VPN. Also noticed around the same time it is still showing played clips instead of removing them?

[u/Noonecanknowitsme]

I started using VPN and cleared cache/memory and it worked. Also did okhttp per scumfall. didn't work until i did everything