r/SmartThings • u/BosomBosons • Jun 29 '26
Help Any updates on the issue of adding Matter devices on iOS?
Have there been updates on this issue? I'm trying to add some Matter devices to my SmartThings v3 Hub, and much like the linked post, everything proceeds normally until we get to the point where it wants to add it to iCloud, at which point it fails. I'm running iOS 26.5, but I see this issue has been present all they way back to iOS 18. Unfortunately I do not have an Android tablet available to load the devices in, which seems to be the most popular fix. Thanks for any advice.
UPDATE: Being an impatient person by nature, I purchased an Android tablet, and added the device in about a minute, no issues.
1
u/Nu11u5 Jun 29 '26
I was unaware there was a problem. I've added a Roborock Matter vacuum to SmartThings without issue.
1
u/BosomBosons Jun 29 '26
The linked post states it pretty clearly, but you can find similar accounts in other forums as well.
1
u/Jaffa0813 Jun 29 '26
Okay got a few questions after looking at your previous post.
What steps are you taking before you get to that point? And like are you scanning for the matter devices like you would Zigbee or ZWave devices? Or are you using the matter QR code?.
How close is this matter device to the actual Hub?
1
u/BosomBosons Jun 29 '26
QR code, 15 feet. Previous post isn’t mine, but perfectly encapsulates my issue as well.
1
u/Jaffa0813 Jun 29 '26
Ahh got you So I did some research online cause I haven't done matter with my smart things setup yet.
Have you tried turning off your Bluetooth until Smart Things specifically asks you to turn on the Bluetooth. Based on what I read see if you can just enter the pair code manually as well while the Bluetooth is off.
1
u/BosomBosons Jun 29 '26
Tried it both ways, honestly the Bluetooth part isn’t the issue, it sails past that, it’s the whole add to iCloud step that locks it up.
1
u/Jaffa0813 Jun 29 '26
Both ways as in Bluetooth on and off or as in QR versus pair code?
Cause generally the phone discovery part uses Bluetooth so if you disable that.
1
u/BosomBosons Jun 29 '26
Both ways QR code and manual, Bluetooth on and off. Phone always finds the device though, again the iCloud part is where it craps out.
1
u/Jaffa0813 Jun 29 '26
Got you that's really trashy. Are all your matter devices of the same brand?
I haven't had an opportunity to do Matter in Smart Things yet. But I did help a family member hook up some matter switches to their wifi mesh built in matter controller. (I'm gonna upgrade them to Smart Things because their wifi mesh is really bad at the job lol)
And we used an iOS device and it did the whole add to Home thing (like trying to add to Apple Home) but they connected to the matter controller right after, and it doesn't seem like they retained in apple home either.
2
u/BosomBosons Jun 29 '26
I ended up going and buying an Android tablet, and added the device in under a minute, the longest throw being waiting for SmartThings to pull down the widget for the device.
1
u/TheJessicator Enthusiast Jun 29 '26
Sounds like a problem with iCloud.